AI AUTOMATIONS

Every Patient Signal, Turned Into Action.

Build automated workflows that watch for specific patient actions and respond instantly. A missed medication, a low satisfaction score, or negative feedback can trigger an alert for staff, a direct check-in with the patient, or both, so no patient falls through the cracks.

About Verity

Verity supports Behavioral Health organizations to improve retention, engagement, outcomes, and operational efficiency.

Triggers Built on Patient Behavior

Missed medication doses, skipped appointments, declining assessment scores, low satisfaction with a therapist, negative feedback. Any data point in Verity or your EHR can start a workflow.

Alerts to the Right Person

Route each alert to the therapist, case manager, operations team, or front desk, with the patient context and priority they need to act quickly.

Automatic Patient Check-Ins

Create tasks for staff or generate automated outreach to the patient directly by SMS, email, or app notification based on specific triggers, before a small issue becomes a dropout.

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Build It Once. It Runs Every Day.

A visual workflow builder lets your team design, adjust, and monitor automations without IT.

Visual Workflow Builder

Set triggers, conditions, and actions in a few clicks.

Staff Task Queue

Every alert becomes a prioritized, assignable task your team can track to completion.

Program-Level Rules

Different workflows for different programs, populations, and locations.

Execution Logs

See every workflow run and action taken, for full visibility and accountability.

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Frequently Asked Questions

What kinds of workflows can we automate?
Who receives the alerts?
Can a workflow contact the patient directly?
Do we need technical staff to build workflows?
Does it use data from our EHR?