Verify Every Patient. Before Every Appointment.
Verity’s AI runs insurance eligibility checks automatically before each appointment. When a patient’s insurance is missing or expired, insurance discovery finds active coverage with up to 80% accuracy, with no input from the patient. Your team only handles the exceptions.
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About Verity
Verity supports Behavioral Health organizations to improve retention, engagement, outcomes, and operational efficiency.
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Automatic Eligibility Checks
Eligibility runs on the schedule you set, confirming active coverage, benefits for the service type, copay, and deductible. No payer portal logins, no phone calls, no manual checks by staff.
AI Insurance Discovery
When insurance is missing, expired, or inactive, Verity searches for the patient’s active coverage using the information you already have, and populates their profile with updated coverage information with up to an 80% accuracy.
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Automated Follow-Up
When coverage can’t be confirmed, you can create automated workflows & triggers to reach the patient by SMS, email, or app notification. You can also use these triggers to create tasks for the front desk or care team to resolve.
Built Around How Each Program Runs
Configure every workflow at the program level, then let it run with no manual involvement.
Program-Level Schedules
Customize insurance verification for each program. Run it on a recurring schedule or at a set time before each appointment.
Custom Rules
Set what happens when a check fails: run discovery, message the patient, or alert staff.
Three-Channel Outreach
Follow up with patients by SMS, email, or app notification.
Staff Work Queue
Exceptions become prioritized tasks for the front desk and care team.
Frequently Asked Questions
